Customer Questionnaire

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Serving Washington State Since 1995

PROJECT WORKSHEET

Note: This Project Worksheet is for projects where you'd like us to do the planting and/or would like us to help you figure out your project. If you have a quick question or want to arrange a pick-up or delivery and know exactly what you want, please just e-mail or call us: info@NurseryTrees.com; (425) 350-5477.

Our online Project Worksheet is an excellent way to start. It asks you the questions we need to have answered in order to help you define your project and prepare a Price Quote for you to consider. And it also helps you understand your options.

There is no cost or obligation to submit this form and discuss your project with us. We handle Project Worksheets on a first-come-first-served basis. If you aren't sure of the answer to any question, don't worry about it; we will work with you later to figure it out (and not every question will apply to your project).

Privacy Note: We will only use this information to work with you to help figure out your project. We will never sell, transfer or allow others to use this information for any other purpose. Using this form is basically like sending us a detailed e-mail.

CONTACT INFORMATION

FIRST NAME

LAST NAME

STREET ADDRESS

CITY

STATE WASHINGTON (We only work in the State of Washington)

ZIP

PHONE NUMBER

e-MAIL ADDRESS Please double-check that you entered your e-mail correctly.

PROJECT DESCRIPTION: Please give us a short description of your project. If you have more than one area please label them Area #1, Area #2, etc.

PLANTING SITE INFORMATION

1. Sunlight: What is the sunlight like where you want to plant the trees?

( ) Full Sun

( ) Partial Sun (12 hours or more direct sunlight)

( ) Some Sun

( ) Full Shade

Further Information:

2. Soil & Drainage: What is the soil and drainage like where the trees will be planted

SOIL

( ) good quality soil

( ) poor quality soil

( ) don't know what the soil is like

DRAINAGE

( ) drains well

( ) doesn't drain well

( ) standing water

( ) don't know what the soil is like

Additional comments:

3. Access: What is the access to the planting area like--from where we park our trucks to the planting area?

( ) good access; no problems

( ) there are stairs or uneven ground

( ) there is a gate that is approximately ___ feet wide (we may ask you for an exact measurement.

Additional comments:

4. Utilities: Are there any of the following in the area:

( ) underground utilities (gas, water, cable, etc.) in the area where we will be planting? If there are utilities in the area or you aren't sure, we can call the free "Call Before You Dig" service to come out and mark where any utilities are.

( ) overhead wires?

( ) sprinkler systems, underground dog fences, landscape lighting, or septic systems in the area?

Additional comments:

5. What is in the planting area now? Grass or other trees? Blackberries, stumps or other obstructions? Anything you'd like us to remove?

6. Does your project involve any of the following (if Yes, please describe):

NOTE: DO THIS AS A SERIES OF CHECKS FOLLOWED BY A COMMENTS BAR

High Wind Area:

Steep Slopes:

Deer or Elk are plentiful in the area:

Sod needs to be removed:

Grass or pavement needs to be protected (we can usually do this by putting down plywood and/or bringing the right equipment; there may be an extra labor charge):

Are there any governmental or private restrictions on planting (knowing this is the responsibility of the Homeowner), but we can possibly help you work through any "issues" by providing information:

PROJECT INFORMATION

7. Do you know exactly the trees, sizes and quantities that you want? If so, please list them here and then you are finished with the worksheet and please click "Submit" below. If you don't know such things exactly, please continue with the questions.

8. Please click the link that best describes your project:

Privacy Tree Project

Ornamental Tree Project

Both Privacy Tree and Ornamental Tree Project

Privacy Tree Project Questions

1. What are you trying to screen off?

2. What is the distance you want to cover with trees (in feet)? This can be supplied later if you wish.

3. How tall do the trees need to be to block off what you want to block? Note that what we're talking about here is not the height of the trees when you buy them, but what height they will grow to.

4. How much of your yard can you give up for the screen? How many feet in width?

5. Are you willing to prune your trees, or do you want “low maintenance”?

( ) I want a hedge and so am willing to prune;

( ) I want to let the trees grow naturally; low maintenance

Additional comments:

6. Do you know what tree(s) you'd like to consider for the project, or would you like assistance with that?

7. How “full” do you want your privacy screen to be immediately? Most of our “Instant Privacy” Trees come in more than one size. You also have choices as to how you want to space the trees when you plant them—put them close together to obtain maximum screening now, or space them wider to save on the budget and wait for them to grow together. Note that we can easily provide you with Price Quotes for several sizes of trees.

8. Would you like us to deliver and plant the trees (which includes a watering system, staking if necessary, and a one-year warranty)?

( ) Yes, I'd like a Price Quote for NurseryTrees.com to plant the trees;

( ) I'm going to plan the trees myself but would like delivery.

( ) I'd like to pick-up the trees.

Additional Information:

9. What is your project budget (optional)? Note that we set up our Price Quotes on a spreadsheet so it is very easy to change sizes, spacing, etc. and show you several budget alternatives.

10. Are you willing to water your trees?

(X) YES

( ) No

Your answer has to be “Yes”; otherwise, please build a wooden fence. There is a common misconception that because the Northwest is so wet, trees will be fine without watering. WRONG. Whatever time of year they are planted, newly planted trees need to be watered their first spring/summer--often every day in the hot weather. So you need to have access to a water source such as an outside faucet. When we plant the trees we provide, for no additional charge, a custom-cut above-ground watering system for your trees. There is more information about watering in the "Care of Your Trees" section of our website.

11. Are you able to send us photos?: One weakness of this online questionnaire is that you are not able to attach photos. Please let us know if you have sent photos to us at info@nurserytrees.com . Please be sure to include your name with the photos.

Yes, I will send photos (or have sent them)

No.

12. Please add any other information or comments you wish:

If your project is for only Privacy Trees you are finished--please scroll down and click the "Submit" button.

If your project includes Ornamental Trees, please fill-out the following section and then click the "Submit" button following that section.

Ornamental Tree Project Questions

1. We'd be happy to assist you in selecting a tree(s). Please give us a basic idea of what type of ornamental tree you are looking for, or a list of trees you'd like to consider. We can discuss this on the phone or in person if you aren't sure. To research our trees further, please see our "Ornamental Tree Landing Page".

2. How tall and wide do you wish the tree(s) to be when it is fully grown? Note that what we're talking about here is not the height of the trees when you buy them, but what height they will grow to.

3. How big do you want your tree(s) to be when we plant them? Most of our trees come in more than one size. This often comes down to tree size vs. budget, and it is easy to give you Price Quotes for more than one size.

4. Would you like us to deliver and plant the trees?

( ) Yes, I'd like a Price Quote for NurseryTrees.com to plant the trees;

( ) I'm going to plan the trees myself but would like delivery.

( ) I'd like to pick-up the trees.

5. What is your project budget (optional)? Note that we set up our Price Quotes on a spreadsheet so it is very easy to change sizes, spacing, etc. and show you several budget alternatives.

6. Are you willing to water your trees?

(X) YES

( ) No

Your answer has to be “Yes”; otherwise, please build a wooden fence. There is a common misconception that because the Northwest is so wet, trees will be fine without watering. WRONG. Whatever time of year they are planted, newly planted trees need water their first spring/summer, sometimes every day. So you need to have access to a water source such as an outside faucet. When we plant the trees we provide, for no additional charge, either a custom-cut above-ground watering system for your trees. There is more information in the "Care of Your Trees' section of our website.

7. Are you able to send us photos?: One weakness of this online questionnaire is that you are not able to attach photos. Please let us know if you have sent photos to us at info@nurserytrees.com . Please include your name with your photos.

Yes, I will send photos (or have sent them)

No.

8. Please add any other information or comments you wish:

TO SEND US THIS INFORMATION: When you are finished filling-out this Project Worksheet, please click this "Submit" button and this information will be e-mailed to us.

We try to acknowledge receipt of Worksheets within two business days (please note that we are closed Mondays). Please send photos to: info@NurseryTrees.com (please include your name with them). Thank you. We appreciate the time you have taken to fill this out.

From our Snohomish, WA location, we deliver and plant trees statewide. We sell retail & wholesale, for residential and commercial projects. Sorry, we only do business in the State of Washington.

We are a tree farm, not a retail nursery. Most of the trees we sell have been grown right here in Snohomish at our 60 acre tree farm. Buying directly from a grower gives you fresh trees, great selection, and low prices--you maximize your purchasing power! For more information including photos of our farm and growing fields, click here.

We specialize in Privacy Trees for screening--no other nursery in Washington State has our combination of a wide selection of privacy trees grown locally, many years' experience in "what works where", professional planting services, ongoing support, and thousands of satisfied customers.

We have privacy trees that are not available elsewhere. Our "Hedged Privacy Trees" are a good example: For years we have been pruning some of our Privacy Trees into tall, narrow hedges. "Instant Privacy" in a narrow form. No one else in the Northwest has anything like this. Click here for more information. You can see our hedged and natural privacy trees in our beautiful 8 minute YouTube Farm Video.

We also have a nice selection of Ornamental Trees, with many of our trees being on the "Great Plant Picks" list for the Pacific Northwest.

FREE ESTIMATES: We’ll help you determine which trees are right for your project, and provide you with free, no-obligation estimates. This is often accomplished by e-mail and phone, usually first using our online Project Worksheet. Where necessary, we will send one of our experts out to review the project (no charge). More information

We’re conveniently located just 15 minutes north of Woodinville. We’d be happy to have you out. We don't keep regular retail hours; instead we set up appointments so that we can focus on your project--we look at photos and plans with you, and drive you around the farm and look at the tree options. More information

We don’t require any money “up front”—you only pay when the job is completed (unusual exceptions to this are large/special projects or lengthy “holds” on trees). Be careful of contractors asking for “up front” money; they might not come back!

When we plant your trees we include staking, transplanting fertilizer, and an easy-to-use watering system that hooks into your garden hose. More information. We also give a one year Warranty on trees we plant, for no additional charge. More information We have a detailed “Care of Your Trees” section of our website, and provide ongoing support--we're available to answer your questions as your new trees grow. More information

We pride ourselves on our Customer Service—real people answering the phone. We have an "A+" rating with the Better Business Bureau (their highest rating), are an Angie's List Super Service Award winner, have excellent reviews on Yelp, Google, etc. and a 100% satisfaction rating with eBay.

We’ve been in business since 1995 and have a dedicated, experienced staff, most of whom have been with us for many years. More information To hear Ed Hume interview our Manager on KOMO Radio's "Ask the Experts" gardening show, click here.

We are a registered Washington State contractor (License Number: NURSEL*956J1). More information Be sure to hire a registered contractor -- to go to the Department of Labor & Industries website to check a contractor's registration, click here. As it says there: "Unregistered contractors carry no bond or insurance to protect consumers. Consumers can face serious issues if anything goes wrong on a job." These liability risks are in addition to fraud, poor workmanship, worthless warranties, etc.

Most important of all is what our customers think of us:

"I am really pleased with your work. You saved me several thousand dollars, steered me away from trees that wouldn't work, provided healthy and beautiful trees, did a great job planting them, and did everything on time and on schedule. You can quote me." Jo, Vashon Island

"Our privacy bank of trees has done nothing but grow well into maturity. Our back yard and deck area is totally private and the 10 trees your team planted [in 2005] are rich, leathery and dark green. We remark on them every day it seems. Please include me in any of your "Testimonials" as you would be hard pressed to find a more satisfied customer." Jim, Port Orchard

"For quality vs. value, your trees are the best landscape purchase I’ve ever made." Jeff, Seattle

"Michael, I just wanted to pass along a note to tell you how thrilled I am with the trees. The effect they have brought to our new courtyard in the front of our home here in Seattle has exceeded my expectations!" Chip Hanauer, Hydroplane Driver--Click Here to see his project.

"I work in customer service so I know good service when I experience it and you have my top rating. I would definitely recommend you to anyone who needs new landscaping. Thanks again.” Carol, Camano Island

"By the way, the trees were a great privacy feature when we sold the last house! We now have a much larger space . . " Katherine, Fall City

“My compliments to your crew. We’ve had a lot of contractors working on our house recently and we’ve seen the entire range; and your guys were excellent. The trees make things look so much better—I started smiling as soon as I saw them going in." Holly, Queen Anne

"You guys are the best nursery I've ever done business with! And I have dealt with a few. You did what you said you would, on time with attention to detail rarely found. From the beginning of the quote process all the way through to the last detail you made it easy. And you work to ensure that the trees will thrive after planting with detailed advice, a complementary irrigation system, and a website filled with useful information. Most nurseries will just dump off the goods and tell you best of luck, put some water on them. You provide a quality product that sets you apart. Your crew was friendly, polite and operated as a well organized team. I would recommend you without hesitation! Thanks for doing a great job!” Ryan, Buckley

"We can not believe how beautiful your trees are. The privacy is unbelievable. If you ever need a testimonial let us know. Our yard is perfect! We sit there and say "my oh my”! Suzanne, Tacoma

"I don't think I've ever been as happy with something I've purchased." Sarah, Sammamish

Many More Testimonials (click here)