Customer Questionnaire

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Serving Washington State Since 1995

PROJECT WORKSHEET

Privacy Tree Projects

Please answer the following questions. If you aren’t sure of the answer to any question don’t worry about it; we will work with you later to figure it out (and not every question will apply to your project).

After you fill-out the form, please click the “Submit” button at the bottom, which will send us this information in an e-mail.

Privacy Note: We will only use this information to work with you to help figure out your project. We will never sell, transfer or allow others to use this information for any other purpose. Using this form is basically like sending us a detailed e-mail.

CONTACT INFORMATION

FIRST NAME

LAST NAME

STREET ADDRESS

CITY

STATE WASHINGTON (We only work in the State of Washington)

ZIP Please give us your 9 digit zip code if you know it (for sales tax purposes)

PHONE NUMBER

e-MAIL ADDRESS Please double-check that you entered your e-mail correctly.

PROJECT DESCRIPTION: Please give us a short description of your project (you will be adding details in the following questions). If you have more than one area please label them Area #1, Area #2, etc.

PLANTING SITE INFORMATION

1. Sunlight: What is the sunlight like where you want to plant the trees? Full Sun, Partial Sun, shade? Will all the trees receive the same amount of sunlight or are there differences? If you have more than one planting area please answer these questions using "Area #1", "Area #2", etc.

2. Soil: As to the soil where the trees will be planted, do you know if it is good or poor quality, sandy, clay, or compacted? Does it drain well, or are there issues with standing water?

3. Access: What is the access to the planting area like? When we park our trucks, how far do we need to go to get to the planting area? Are there any stairs, narrow gates, rockeries, etc.? If you have a gate, please let us know the width of the opening so we can tell if our equipment will fit through (this measurement can be supplied later if you wish).

4. Utilities: Are there any underground utilities (gas, water, cable, etc.) in the area where we will be planting? Underground utilities are usually not a problem but the question does need to be asked. If there are utilities in the area or you aren't sure, we can call the free "Call Before You Dig" service to come out and mark where any utilities are.

Are there any overhead wires in the area?

Finally, are there any sprinkler systems, underground dog fences, landscape lighting, low overhead wires, or septic systems in the area?

5. What is in the planting area now? Grass or other trees? Blackberries, stumps or other obstructions? Anything you'd like us to remove?

6. Does your project involve any of the following:

High Wind Area:

Steep Slopes:

Deer or Elk are plentiful in the area:

Sod needs to be removed:

Grass or pavement needs to be protected (we can usually do this by putting down plywood and/or bringing the right equipment; there may be an extra labor charge):

Are there any governmental or private restrictions on planting (knowing this is the responsibility of the Homeowner), but we can possibly help you work through any "issues" by providing information:

PROJECT INFORMATION

Do you know exactly the trees, sizes and quantities that you want? If so, please list them here and then you are finished with the worksheet and please click the "Submit" button at the end of this form. If you don't know such things exactly, please continue with the questions.

1. What are you trying to screen off? A later question asks you to send us a photo or two.

2. What is the distance you want to cover with trees (in feet)? This can be supplied later if you wish.

3. How tall do the trees need to be to block off what you want to block? The Privacy Tree Comparison Chart shows the mature height of all the privacy trees. Note that what we're talking about here is not the height of the trees when you buy them, but what height they will grow to.

4. How much of your yard can you give up for the screen? This is a big issue. If you have a large yard, any of our trees will work for you. But if you have either a smaller yard or don’t want to give up a lot of your yard to privacy trees, then you need to look at this carefully. The Emerald Green Arborvitae are popular because they don’t grow more than 3-4’ wide, and don’t require any pruning. Schipka Laurel is the next widest, and then the big evergreen trees--Leyland Cypress, Green Giants, Excelsa Cedar, Western Red Cedar, and English Laurel are much wider (see the Privacy Tree Comparison Chart). These trees can be pruned to stay in a smaller space, but pruning is tough and/or expensive work.

5. Are you willing to prune your trees, or do you want “low maintenance”? See previous question.

6. After answering the above questions, do you know what tree(s) you'd like to consider for the project, or would you like assistance with that? To research this further, please see the Privacy Tree Comparison Chart which shows mature heights and widths, planting condition requirements, and links over to our webpage for each tree.

7. How “full” do you want your privacy screen to be immediately? Most of our “Instant Privacy” Trees come in more than one size. You also have choices as to how you want to space the trees when you plant them—put them close together to obtain maximum screening now, or space them wider to save on the budget and wait for them to grow together. Note that we can easily provide you with Price Quotes for several sizes of trees.

8. Would you like us to deliver and plant the trees? You are welcome to simply pick-up the trees from us and we can also do "Delivery Only", but most people have us deliver and plant them. In the larger sizes these are big, heavy, bulky trees much too big for a pick-up truck (we use equipment to move them). When we "deliver & plant" we include a watering system, staking if necessary and a one-year warranty.

9. What is your project budget (optional)? Note that we set up our Price Quotes on a spreadsheet so it is very easy to change sizes, spacing, etc. and show you several budget alternatives.

10. Are you willing to water your trees?

(X) YES

( ) No

Your answer has to be “Yes”; otherwise, please build a wooden fence. There is a common misconception that because the Northwest is so wet, trees will be fine without watering. WRONG. Whatever time of year they are planted, newly planted trees need to be watered their first spring/summer--often every day in the hot weather. So you need to have access to a water source such as an outside faucet. When we plant the trees we provide, for no additional charge, a custom-cut above-ground watering system for your trees. You should use this for the first spring/summer for sure, and leave it in for the hottest days of the next spring/summer. You might also consider purchasing a water timer. There is more information about watering in the "Care of Your Trees" section of our website.

11. Are you able to send us photos?: One weakness of this online questionnaire is that you are not able to attach photos. Please let us know if you have sent photos to us at info@nurserytrees.com .

Yes, I will send photos (or have sent them)

No.

12. Please add any other information or comments you wish:

To Send Us this Information: When you are finished filling-out this Project Worksheet, please click this "Submit" button and this information will be e-mailed to us.

We try to acknowledge receipt of Worksheets within two business days (please note that we are closed Mondays). Please send photos to: info@NurseryTrees.com. Thank you.

From our Snohomish, WA location, we deliver and plant trees statewide. We sell retail & wholesale, for residential and commercial projects. Sorry, we only do business in the State of Washington.

We are a tree farm, not a retail nursery. Most of the trees we sell have been grown right here in Snohomish at our 60 acre tree farm. Buying directly from a grower gives you fresh trees, great selection, and low prices--you maximize your purchasing power! For more information including photos of our farm and growing fields, click here.

We specialize in Privacy Trees for screening--no other nursery in Washington State has our combination of a wide selection of privacy trees grown locally, many years' experience in "what works where", professional planting services, ongoing support, and thousands of satisfied customers.

We have privacy trees that are not available elsewhere. Our "Hedged Privacy Trees" are a good example: For years we have been pruning some of our Privacy Trees into tall, narrow hedges. "Instant Privacy" in a narrow form. No one else in the Northwest has anything like this. Click here for more information. You can see our hedged and natural privacy trees in our beautiful 8 minute YouTube Farm Video.

We also have a nice selection of Ornamental Trees, with many of our trees being on the "Great Plant Picks" list for the Pacific Northwest.

FREE ESTIMATES: We’ll help you determine which trees are right for your project, and provide you with free, no-obligation estimates. This is often accomplished by e-mail and phone, usually first using our online Project Worksheet. Where necessary, we will send one of our experts out to review the project (no charge). More information

We’re conveniently located just 15 minutes north of Woodinville. We’d be happy to have you out. We don't keep regular retail hours; instead we set up appointments so that we can focus on your project--we look at photos and plans with you, and drive you around the farm and look at the tree options. More information

We don’t require any money “up front”—you only pay when the job is completed (unusual exceptions to this are large/special projects or lengthy “holds” on trees). Be careful of contractors asking for “up front” money; they might not come back!

When we plant your trees we include staking, transplanting fertilizer, and an easy-to-use watering system that hooks into your garden hose. More information. We also give a one year Warranty on trees we plant, for no additional charge. More information We have a detailed “Care of Your Trees” section of our website, and provide ongoing support--we're available to answer your questions as your new trees grow. More information

We pride ourselves on our Customer Service—real people answering the phone. We have an "A+" rating with the Better Business Bureau (their highest rating), are an Angie's List Super Service Award winner, have excellent reviews on Yelp, Google, etc. and a 100% satisfaction rating with eBay.

We’ve been in business since 1995 and have a dedicated, experienced staff, most of whom have been with us for many years. More information To hear Ed Hume interview our Manager on KOMO Radio's "Ask the Experts" gardening show, click here.

We are a registered Washington State contractor (License Number: NURSEL*956J1). More information Be sure to hire a registered contractor -- to go to the Department of Labor & Industries website to check a contractor's registration, click here. As it says there: "Unregistered contractors carry no bond or insurance to protect consumers. Consumers can face serious issues if anything goes wrong on a job." These liability risks are in addition to fraud, poor workmanship, worthless warranties, etc.

Most important of all is what our customers think of us:

"I am really pleased with your work. You saved me several thousand dollars, steered me away from trees that wouldn't work, provided healthy and beautiful trees, did a great job planting them, and did everything on time and on schedule. You can quote me." Jo, Vashon Island

"Our privacy bank of trees has done nothing but grow well into maturity. Our back yard and deck area is totally private and the 10 trees your team planted [in 2005] are rich, leathery and dark green. We remark on them every day it seems. Please include me in any of your "Testimonials" as you would be hard pressed to find a more satisfied customer." Jim, Port Orchard

"For quality vs. value, your trees are the best landscape purchase I’ve ever made." Jeff, Seattle

"Michael, I just wanted to pass along a note to tell you how thrilled I am with the trees. The effect they have brought to our new courtyard in the front of our home here in Seattle has exceeded my expectations!" Chip Hanauer, Hydroplane Driver--Click Here to see his project.

"I work in customer service so I know good service when I experience it and you have my top rating. I would definitely recommend you to anyone who needs new landscaping. Thanks again.” Carol, Camano Island

"By the way, the trees were a great privacy feature when we sold the last house! We now have a much larger space . . " Katherine, Fall City

“My compliments to your crew. We’ve had a lot of contractors working on our house recently and we’ve seen the entire range; and your guys were excellent. The trees make things look so much better—I started smiling as soon as I saw them going in." Holly, Queen Anne

"You guys are the best nursery I've ever done business with! And I have dealt with a few. You did what you said you would, on time with attention to detail rarely found. From the beginning of the quote process all the way through to the last detail you made it easy. And you work to ensure that the trees will thrive after planting with detailed advice, a complementary irrigation system, and a website filled with useful information. Most nurseries will just dump off the goods and tell you best of luck, put some water on them. You provide a quality product that sets you apart. Your crew was friendly, polite and operated as a well organized team. I would recommend you without hesitation! Thanks for doing a great job!” Ryan, Buckley

"We can not believe how beautiful your trees are. The privacy is unbelievable. If you ever need a testimonial let us know. Our yard is perfect! We sit there and say "my oh my”! Suzanne, Tacoma

"I don't think I've ever been as happy with something I've purchased." Sarah, Sammamish

Many More Testimonials (click here)