Privacy Trees Planting Ornamental Trees Tree Care About Us Contact Us
Call Us: 425-343-2650
We are all naturally concerned about the Coronavirus outbreak, and NurseryTrees.com has taken steps to protect our Customers and ourselves, with the goal being to limit/eliminate "in person" contact between Customers and NurseryTrees.com staff. This is accomplished as follows:
Step 1--Initial Information: As we have done for years, we ask Customers to begin the discussions by filling out our online "Free Estimate Request" form, and send us photos of the project area. One of our Project Managers then follows-up by e-mail or phone. For many projects this is all that is necessary to provide the Customer with Price Quotes so they can make a decision. If that is the case, skip to "Step 4--Planting" below.
Step 2--"Site Visits": In some situations it is necessary for one of our Foremen to see the Customer's property before we can recommend trees and provide Price Quotes (there is no cost or obligation for this service). In the past this meant the Customer and our Foreman walking the property together and discussing things. However, if desired it is possible to do this without any "in-person" contact, with our Foreman talking with the Customer by phone while he/she walks the property and the Customer staying inside their house and looking out the window. If the Customer comes outside, then "social distancing" is observed (see below).
Step 3--Farm Visit: For some projects Customers will want to see the trees before making a decision. A lot can be accomplished by us sending photos/videos by e-mail, but to actually see the trees growing in our fields will likely involve some minimized personal contact (see "Personal Contact" section below).
Step 4--Planting: Tree planting projects, being outside, make for a safer working environment for Customers and our workers. Like the "Site Visits", this could be done with virtually no personal contact. Likely, most jobs will involve a small amount of personal contact at the beginning, and then little/or no personal contact through completion.
Personal Contact/"Social Distancing": If there is a need for in-person contact, either here at the farm or during a “Site Visit”/Planting, we follow the recommended protective steps:
1. No handshakes upon meeting;
2. It is usually not necessary for the Customer to come into the Farm Office; and definitely not necessary for us to come into the Customer's house;
3. Stay 6' away from the person during conversations or while walking;
4. Limit/avoid passing documents, photos, etc.; use hand sanitizer if you do;
5. If Customer has any additional requests or concerns, we will work with him/her to address those.
We are all obviously in this unique situation together, with the future hard to predict. NurseryTrees.com is still open for business but we may need to close at any time due to governmental edict or illness in the workforce. When we would re-open is uncertain, of course. In the meantime, we will continue to discuss new projects and proceed with scheduled work as usual. We look forward to working with you. We also look forward to the day when we can take this Notice down. Stay safe.
Michael S. Gillie, Manager
Update March 15, 2020
Starting Monday, March 16th all NurseryTrees.com office/administrative staff will be working remotely from home. We have experimented with this over the last couple of weeks and it is effective. You likely won't be able to tell the difference except that you might receive a call-back from a Project Manager's personal cell phone rather than the office number. Planting crews continue to work and our planting calendar is filling-up quickly as it usually does at this time of year.
To Get Started
Please fill-out our Request for a Free Estimate form, or simply call or e-mail us.
OTHER USEFUL RESOURCES:
See our Trees Growing in the Fields!
We have a beautiful 8 minute drone video of our Snohomish tree farm
with many of the trees identified. Click here
Studies: Trees Add Value to Property
Privacy Trees: We are a nursery tree farm specializing in Privacy Trees for screening. We have several thousand privacy trees growing at our Snohomish farm. Plus we have many years' experience in "what works where", professional planting services, ongoing support, and thousands of satisfied customers. Buying directly from a grower has great advantages--fresh trees, great selection, and low prices--you maximize your purchasing power. We also have privacy trees that are not available elsewhere, such as our "Hedged Privacy Trees". You can see our hedged and natural privacy trees in our beautiful 8 minute YouTube Farm Video.
Ornamental Trees: We also have a nice selection of Ornamental Trees, with many of our trees being on the "Great Plant Picks" list for the Pacific Northwest.
Delivery & Planting: We usually deliver & plant our trees for Customers. Click here for more information.
Free Estimates: We will help you determine which trees are right for your project, and provide you with free, no-obligation estimates. This is often accomplished by e-mail and phone, usually first using our online Free Estimate Request Form. Where necessary, we will send one of our experts out to review the project (no cost or obligation). More information
Location: We’re conveniently located just 15 minutes north of Woodinville. We’d be happy to have you out. We are a farm, not a retail nursery so we don't keep regular retail hours; instead we set up appointments so that we can focus on your project--we look at photos and plans with you, and drive you around the farm and look at the tree options. More information
Payment: We don’t require any money “up front”—you only pay when the job is completed (unusual exceptions to this are large/special projects or lengthy “holds” on trees). Be careful of contractors asking for “up front” money; they might not come back!
Warranty & Support: When we plant your trees we include staking (if necessary), transplanting fertilizer, and an easy-to-use watering system that hooks into your garden hose. More information. We also give a one year Warranty on trees we plant, for no additional charge. More information We have a detailed “Care of Your Trees” section of our website, and provide ongoing support--we're available to answer your questions as your new trees grow. More information
Customer Service: We pride ourselves on our Customer Service—real people answering the phone. We have an "A+" rating with the Better Business Bureau (their highest rating), are an Angie's List Super Service Award winner, have excellent reviews on Yelp, Google, etc. and a 100% satisfaction rating with eBay.
Our Business: We’ve been in business since 1995 and have a dedicated, experienced staff, most of whom have been with us for many years. See: "About Us" for our history. We sell retail & wholesale, for residential and commercial projects. We are a registered Washington State contractor (License Number: NURSEL*956J1). More information Be sure to hire a registered contractor -- to go to the Department of Labor & Industries website to check a contractor's registration, click here. As it says there: "Unregistered contractors carry no bond or insurance to protect consumers. Consumers can face serious issues if anything goes wrong on a job." These liability risks are in addition to fraud, poor workmanship, worthless warranties, etc. We are fully bonded and insured, of course.
Customer Satisfaction: Most important of all is what our customers think of us:
"I am really pleased with your work. You saved me several thousand dollars, steered me away from trees that wouldn't work, provided healthy and beautiful trees, did a great job planting them, and did everything on time and on schedule. You can quote me." Jo, Vashon Island
"Our privacy bank of trees has done nothing but grow well into maturity. Our back yard and deck area is totally private and the 10 trees your team planted [in 2005] are rich, leathery and dark green. We remark on them every day it seems. Please include me in any of your "Testimonials" as you would be hard pressed to find a more satisfied customer." Jim, Port Orchard
"For quality vs. value, your trees are the best landscape purchase I’ve ever made." Jeff, Seattle
"Michael, I just wanted to pass along a note to tell you how thrilled I am with the trees. The effect they have brought to our new courtyard in the front of our home here in Seattle has exceeded my expectations!" Chip Hanauer, Hydroplane Driver--Click Here to see his project.
"I work in customer service so I know good service when I experience it and you have my top rating. I would definitely recommend you to anyone who needs new landscaping. Thanks again.” Carol, Camano Island
"The [new] trees were a great privacy feature when we sold the last house! We now have a much larger space we want to talk with you about . . " Katherine, Fall City
“My compliments to your crew. We’ve had a lot of contractors working on our house recently and we’ve seen the entire range; and your guys were excellent. The trees make things look so much better—I started smiling as soon as I saw them going in." Holly, Queen Anne
"You guys are the best nursery I've ever done business with! And I have dealt with a few. You did what you said you would, on time with attention to detail rarely found. From the beginning of the quote process all the way through to the last detail you made it easy. And you work to ensure that the trees will thrive after planting with detailed advice, a complementary irrigation system, and a website filled with useful information. Most nurseries will just dump off the goods and tell you best of luck, put some water on them. You provide a quality product that sets you apart. Your crew was friendly, polite and operated as a well organized team. I would recommend you without hesitation! Thanks for doing a great job!” Ryan, Buckley
"We can not believe how beautiful your trees are. The privacy is unbelievable. If you ever need a testimonial let us know. Our yard is perfect! We sit there and say "my oh my”! Suzanne, Tacoma
"I don't think I've ever been as happy with something I've purchased." Sarah, Sammamish
Many More Testimonials (click here)
Our Convenient Location
20 minutes from I-405/Bothell-Woodinville
View Directions to our location.
Sales by "Appointment Only", please
Serving Washington State Since 1995
13510 Old Snohomish-Monroe Road
Snohomish, WA 98290
(425) 953-5780 fax
Sales by "Appointment Only", please
Privacy Trees Planting Ornamental Trees Tree Care About Us Contact Us
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