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STANDARD CONTRACT TERMS 

          These Standard Contract Terms are incorporated into any agreement between NurseryTrees.com, LLC of Snohomish, Washington (“NurseryTrees.com”) and Customer, for NurseryTrees.com to provide trees and/or services.  Please click on the following topics, or just scroll down to see all of them: 

The Project

Delivery & Planting

Pick-Ups at the Farm

“Delivery Only

Payment

Warranty

Limitations of Liability

 

The Project 

          The Project details are defined in the Price Quote that NurseryTrees.com, LLC and the Customer have agreed-to.  Please note that NurseryTrees.com sending Customer a Price Quote is not a commitment for those trees/services until all important details have been worked out and agreed-to by both parties, and the project has been added to NurseryTrees.com’s calendar. 

Customer may cancel this agreement, for any reason and without penalty, at any time prior to the project starting. 

Delivery & Planting:  Here are the standard terms when NurseryTrees.com is planting trees for a Customer: 

Planting includes staking if necessary, a watering system and a one year warranty at no additional charge.  (More information on Warranty below). 

NurseryTrees.com’s Price Quote is based upon decent-quality soil, good drainage, no underground obstructions, and reasonable access to the planting area.  In the unusual event there are any problems in these areas such as an unexpected underground obstruction, additional charges may be involved.  NurseryTrees.com will discuss any issues with Customer upon discovering the problem prior to proceeding/continuing with the work. 

Customer is responsible for knowing where their property boundaries are and whether there are any legal restrictions on planting trees. 

Customer will pay for the work upon completion of the project and Customer being satisfied with the work (see “Payment” section below).  

Customer Pick-Ups:  Here are the standard terms when Customer is just picking up trees at the NurseryTrees.com farm: 

Compliance with weight limits and other transportation-related legal restrictions are the responsibility of the Customer, as is the proper securing of the load. 

Warranty:  No warranty on picked-up trees. 

Customer will pay for the trees prior to or at pick-up (see “Payment” section below).  

“Delivery Only”:  When we “Deliver Only” trees to a Customer’s location, with Customer or their landscaper to then plant the trees, here are the standard Price Quote provisions: 

          “Delivery Only” means that we will place the trees beside where we can park our truck.  By special arrangement we can move the trees from our truck to the planting area but there may be an additional charge for this. 

          Warranty:  No Warranty on trees that we just deliver.  

          Customer will pay for the trees prior to or upon delivery.  (see “Payment” section below).

  

Payment 

          Unless stated otherwise in the Price Quote, NurseryTrees.com does not require any money “up front” or “on deposit”—Customers only pay when the job is completed and they are satisfied. 

          Upon completion of the work, payment may be made by check, cash, or most major credit cards—VISA, Mastercard, American Express.  NurseryTrees.com does charge a 3% credit card surcharge as listed in Customer’s Price Quote.  Credit card payments may be made over the phone or using a secure online portal that NurseryTrees.com will e-mail Customer a link to.

 

Warranty

          When NurseryTrees.com plants trees for Customers, a one-year Warranty is included for no additional charge.  It is unusual for NurseryTrees.com to have to replace our professionally-planted trees, but trees are living things so it does happen; and when it does it is good to have this Warranty.

Please Use NurseryTrees.com’s Watering System:  Proper Watering is very important for newly-planted trees.  For this reason NurseryTrees.com includes an above-ground, temporary, watering system as part of its planting services.  This Warranty applies if Customer has made a good-faith effort to properly water the new trees using the watering system NurseryTrees.com has installed.  There is a lot of valuable information about watering and the watering system in the “Care of Your Trees” section of NurseryTrees.com’s website.  NurseryTrees.com is also available by phone and e-mail, and Customers are encouraged to use this service so that your questions are answered.  (There is no charge for this, of course).

This Warranty does not apply damage to Customer’s trees from “Acts of Nature” such as floods, windstorms, animal damage (including deer), etc. or intentional/negligent action by others such as vandalism or automobile-caused damage.  It also does not apply to trees that NurseryTrees.com has transplanted for Customers—trees Customers already owned but NurseryTrees.com just moved at Customer's request.   

If this Warranty applies, NurseryTrees.com will replace and dispose of any trees that need replacing, without any charge, for one year after planting.  NurseryTrees.com’s responsibility is to replace the tree(s) Customer purchased or, if such tree(s) are unique or not something NurseryTrees.com has growing/in stock, refund Customer’s money (tree cost and planting charges) at NurseryTrees.com’s option.

Warranty Transferrable:  If Customer sells their property during this Warranty period, the remaining term of this Warranty transfers to the purchaser as long as there has not been any lapse in watering caused by the property sale..

 

Limitations of Liability

                    Other than the Warranty described in the previous section, there are no other warranties express or implied and NurseryTrees.com is not responsible for any direct, indirect, special or consequential damages incurred by Customer; or damages of any sort above the amount Customer has paid to NurseryTrees.com.  The agreement with Customer does not create any legal rights for third-parties (except later owners of Customer's property if within the Warranty term)..

If NurseryTrees.com is unable to provide the trees and/or services specified in the Price Quote because of tree damage such as that caused by insects/animals/disease, vandalism or theft, labor disruption (including but not limited to Covid-19), natural disaster or environmental changes, or any similar event, NurseryTrees.com may cancel this agreement. 

Customer may cancel this agreement, for any reason and  without penalty, at any time prior to the project starting.

 

 

Updated: September 14, 2021

 

 

 

 

 

 

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To Get Started

 

Please fill-out our Request for a Free Estimate form, or simply call or e-mail us.

 

 

info@NurseryTrees.com; 425-343-2650

 

 

OTHER  USEFUL RESOURCES:

 

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See our Trees Growing in the Fields!

 

 

 

We have a beautiful 8 minute drone video of our Snohomish tree farm

 with many of the trees identified.   Click here

 

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Studies:  Trees Add Value to Property

 

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Privacy Trees:  We are a nursery tree farm specializing in Privacy Trees for screening.  We have several thousand privacy trees growing at our Snohomish farm.  Plus we have many years' experience in "what works where", professional planting services, ongoing support, and thousands of satisfied customers.  Buying directly from a grower has great advantages--fresh trees, great selection, and low prices--you maximize your purchasing power.  We also have privacy trees that are not available elsewhere, such as our "Hedged Privacy Trees".  You can see our hedged and natural privacy trees in our beautiful 8 minute YouTube Farm Video.

Ornamental Trees:  We also have a nice selection of Ornamental Trees, with many of our trees being on the "Great Plant Picks" list for the Pacific Northwest.

Delivery & Planting:  We usually deliver & plant our trees for Customers.  Click here for more information.

Free Estimates:  We will help you determine which trees are right for your project, and provide you with free, no-obligation estimates.  This is often accomplished by e-mail and phone, usually first using our online Free Estimate Request Form.  Where necessary, we will send one of our experts out to review the project (no cost or obligation).  More information

Location:  We’re conveniently located just 15 minutes north of Woodinville.  We’d be happy to have you out.  We are a farm, not a retail nursery so we don't keep regular retail hours; instead we set up appointments so that we can focus on your project.    More information

Covid-19 Precautions:  In accordance with the Governor's directives we have made some changes in the way we do things.  For a detailed break-down of these steps please see our "Covid-19 Precautions" webpage.

Payment:  We don’t require any money “up front”—you only pay when the job is completed (unusual exceptions to this are large/special projects or lengthy “holds” on trees).  Be careful of contractors asking for “up front” money; they might not come back!

 Warranty & Support:  When we plant your trees we include staking (if necessary), transplanting fertilizer, and an easy-to-use watering system that hooks into your garden hose.  More information.  We also give a one year Warranty on trees we plant, for no additional charge.  More information   We have a detailed “Care of Your Trees” section of our website, and provide ongoing support--we're available to answer your questions as your new trees grow.  More information 

Customer Service:  We pride ourselves on our Customer Service—real people answering the phone.  We have an "A+" rating with the Better Business Bureau (their highest rating), are an Angie's List Super Service Award winner, have excellent reviews on Yelp, Google, etc. and a 100% satisfaction rating with eBay. 

 

Our Business:  We’ve been in business since 1995 and have a dedicated, experienced staff, most of whom have been with us for many years.  See: "About Us" for our history.   We sell retail & wholesale, for residential and commercial projects.  We are a registered Washington State contractor (License Number: NURSEL*956J1).  More information   Be sure to hire a registered contractor  --  to go to the Department of Labor & Industries website to check a contractor's registration, click here.  As it says there:  "Unregistered contractors carry no bond or insurance to protect consumers.  Consumers can face serious issues if anything goes wrong on a job."   These liability risks are in addition to fraud, poor workmanship, worthless warranties, etc.  We are fully bonded and insured, of course.

 Thousands of Satisfied Customers: 

"I am really pleased with your work.  You saved me several thousand dollars, steered me away from trees that wouldn't work, provided healthy and beautiful trees, did a great job planting them, and did everything on time and on schedule.  You can quote me."                                                                          Jo, Vashon Island

"Our privacy bank of trees has done nothing but grow well into maturity.  Our back yard and deck area is totally private and the 10 trees your team planted [in 2005] are rich, leathery and dark green.  We remark on them every day it seems.  Please include me in any of your "Testimonials" as you would be hard pressed to find a more satisfied customer."                                                                                                                  Jim, Port Orchard

"For quality vs. value, your trees are the best landscape purchase I’ve ever made."    Jeff, Seattle

"Michael, I just wanted to pass along a note to tell you how thrilled I am with the trees.  The effect they have brought to our new courtyard in the front of our home here in Seattle has exceeded my expectations!"                                                                Chip Hanauer, Hydroplane Driver--Click Here to see his project.  

"I work in customer service so I know good service when I experience it and you have my top rating.  I would definitely recommend you to anyone who needs new landscaping.  Thanks again.”               Carol, Camano Island

"The [new] trees were a great privacy feature when we sold the last house!  We now have a much larger space we want to talk with you about . . "                                                                                   Katherine, Fall City

“My compliments to your crew.  We’ve had a lot of contractors working on our house recently and we’ve seen the entire range; and your guys were excellent. The trees make things look so much better—I started smiling as soon as I saw them going in."                                                                                    Holly, Queen Anne

"You guys are the best nursery I've ever done business with! And I have dealt with a few. You did what you said you would, on time with attention to detail rarely found. From the beginning of the quote process all the way through to the last detail you made it easy. And you work to ensure that the trees will thrive after planting with detailed advice, a complementary irrigation system, and a website filled with useful information. Most nurseries will just dump off the goods and tell you best of luck, put some water on them. You provide a quality product that sets you apart. Your crew was friendly, polite and operated as a well organized team. I would recommend you without hesitation! Thanks for doing a great job!”                                                                                                   Ryan, Buckley

"We can not believe how beautiful your trees are.  The privacy is unbelievable. If you ever need a testimonial let us know.   Our yard is perfect!  We sit there and say "my oh my”!               Suzanne, Tacoma 

"I don't think I've ever been as happy with something I've purchased."                           Sarah, Sammamish

 

 

 

 

 

Our Convenient Location

20 minutes from I-405/Bothell-Woodinville

View Directions to our location.

Sales by "Appointment Only", please

 

  

Serving Washington State Since 1995

13510 Old Snohomish-Monroe Road

Snohomish, WA  98290

425-343-2650

(425) 953-5780 fax

info@nurserytrees.com

Sales by "Appointment Only", please

 

 

 

 

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